AM-PREP has operated with a singular guiding principle:
to help start-ups, small and medium sized businesses scale by offering warehousing and order fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses.
We help eCommerce companies and entrepreneurs stress less and grow more.
Fast, efficient, and reliable,
AM-PREP has become a reputable Warehousing and Order Fulfillment Service Provider.
Our team possesses over 25 years of experience and is up for every job, managing projects with the skill and experience our clients have come to expect.
We want our customers to be satisfied with our work, which is why we provide open communication channels throughout the duration of each project.
NO SETUP FEES
NO ORDER MINIMUMS
NO TRICKY OR HIDDEN FEES
NO LONG-TERM CONTRACTS
NO LONG-TERM STORAGE FEES
O FBA Prep Services / Amazon Prep Services
O Multichannel eCommerce Fulfillment
O Warehousing / Receiving / Storage
O Inventory Management
O Product Photography
O Returns Management
O Retail Fulfillment
O Subscription Box Fulfillment
Can I insert an image, video, or gif in my FAQ?Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
How do I add a new question & answer?To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
How do I edit or remove the “FAQ” title?You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
What is your turn around time?We shoot for a turnaround time of 24-72 hours excluding weekends and depending on the volume of each shipment.
What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
Do you provide Insurance when storing product at your facility?When you store your inventory at AM-PREP, you have two options to insure your product: 1) You add our location to your insurance policy 2) You choose to waive inventory insurance Each option has its own advantages and disadvantages. Depending on the setup of your business and the value of your product, you can decide which option is best for your business.
Are there certain types of products you do not store In your warehouse?While we do work with the vast majority of consumer products, there are certain products that we do not work with, including unpackaged food items, frozen food items, certain hazardous materials, guns or ammunition.
How do you charge for storage?AM-PREP charges a storage fee for each SKU with units in inventory in our fulfillment center. A SKU's storage fee depends on the following factors: Length, width, and height of the SKU Number of units of the SKU in inventory We charge for storage by the cubic foot. To ensure our clients do not overpay for space they’re not utilizing
Do you require a barcode on each unit?Yes, we do require scannable barcodes on each of your individual units. If your items arrive at our warehouse without scannable barcodes, we can label them for you.
What type of security do you provide at our Warehouse?Our warehouse is equipped with security cameras and 24/7 alarm monitoring.
What is your turnaround time?Our turnaround time is 24-72 hours excluding Sundays and depending on the volume of each shipment. Same day service is also available.
Do you accept returned orders from my customers?Yes, you can direct your customers to return orders back to our facility. This can be done with the packing slip that we put in each order, as well as in your company return policy.
Do you accept product from liquidation sources and other used inventory?Unfortunately we do not. We will only accept products that are in new condition.
Will you store our products in your warehouse?Yes, storing products is an option. Please contact us for details.
Do you require user permissions to Seller Central?No, however we have found that this is the most efficient method of accurately intaking your shipments as well as having shipment labels printed and fixing minor changes that sometimes need to be made within Seller Central. This way your merchandise can get to their destinations faster.
What happens to returns/damaged products?The choice is yours. We will take photos of the damaged products and communicate with you on how you would like to proceed. The most common choices are to have the products returned to you or to dispose of them.
Can I use my brand's own packaging?Yes, we will happily pack your orders with your own custom packaging. We also provide bespoke gift wrapping services to meet all your requirements and provide an excellent unboxing experience for your customers.
Do you accept pallets and/or containers?Yes we do, we accept pallets as well as containers. Please contact us for details.